Privacy Policy

Introduction

Welcome to our e-commerce website! At zephyr-terra, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

Information We Collect

  • Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, shipping address, and payment details.
  • Browsing Data: We collect non-personal information, including your IP address, browser type, and device information, to improve our website and enhance your experience.

How We Use Your Information

  • Order Processing: We use your personal information to process orders, deliver products, and provide customer support.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and updates.
  • Analytics: We analyze browsing data to improve our website’s functionality and optimize user experience.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

Third Parties

We may share your information with trusted third parties (e.g., payment processors, shipping companies) to fulfill orders and provide services. These third parties are bound by confidentiality agreements.

Your Rights

  • Access: You can request access to the personal information we hold about you.
  • Correction: If your information is inaccurate, you can request corrections.
  • Deletion: You can ask us to delete your personal data.
  • Withdraw Consent: You can withdraw consent for marketing communications.

Security Measures

We implement security measures to protect your data from unauthorized access, alteration, or disclosure.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@zephyr-terra-com